Refund Policy

1. General Policy

All ticket sales on Paddymeet are generally final. We do not offer refunds for change of mind or personal circumstances. However, we have specific policies for event cancellations, postponements, and other exceptional circumstances as described below.

2. Event Cancellations

If an event is cancelled by the organiser, you are entitled to a full refund of the ticket price. Service fees charged by Paddymeet are non-refundable. Refunds will be processed to your original payment method within 5 to 10 business days.

3. Event Postponements

If an event is postponed to a new date:

• Your ticket automatically remains valid for the new date
• If you are unable to attend the new date, you may request a refund within 7 days of the postponement announcement
• Refund requests after 7 days will not be accepted

4. No-Show Policy

If you purchase a ticket but do not attend the event, no refund will be issued. It is your responsibility to arrive on time and comply with the event's entry requirements.

5. Denied Entry

If you are denied entry to an event due to non-compliance with age restrictions, dress code, or other event rules set by the organiser, no refund will be issued. Paddymeet is not responsible for entry decisions made by event organisers or venue staff.

6. Group Tickets

For group ticket purchases:

• If the group does not fill up by the organiser's deadline, affected members will be contacted with options
• Payments held by Paddymeet will be refunded if a group cannot be completed
• Once a group is complete and tickets have been issued, no refunds are available

7. Service Fees

Paddymeet charges a service fee on all ticket purchases. This fee covers payment processing, platform maintenance, and customer support. Service fees are non-refundable in all circumstances, including event cancellations.

8. How to Request a Refund

To request a refund, contact us through the support chat on the Platform or email us at support@paddymeet.com with your order details. Include your ticket code and a brief explanation. We will review your request and respond within 2 business days.

9. Contact Us